Frequently asked questions

For our clients' convenience, we purchase everything up front. Any special discounts and offers based on our brand relationships are extended to our clients. All items are purchased and sold at retail price: we do not upcharge for any retail goods. During your fitting, we will provide you with tentative clothing total. After your fitting, you will receive your invoice along with a Personal Shopping Summary, detailing all clothing, shoes, and accessories kept, along with their brands and sizes, as well as any applicable shipping and returns postage. 

2. How are the clothing items paid for?

With our full-service shopping and styling services, your days of returning items one by one at the mall and mail centers, and tracking returns on your credit card are long gone. After your fitting, we take care of all returns and exchanges, and make arrangements for your tailoring and cobbling needs. Your exchanged, tailored, and cobbled items will be either shipped directly to you or hand-delivered once they're completed.

Follow AYS through a fitting to learn more about the service here!

3. What happens after the fitting?

Here at Abby Young Styling, we take pride in shopping from an extensive index of online and in-person stores to provide you with the best possible options. We stop at nothing to source the best styles across multiple brands and stores to find the perfect fit.

You're welcome to join us while shopping in-person, but most of our clients leave it to us to take care of everything. We understand that you might have a busy schedule, and we're here to provide the ultimate done-for-you shopping experience!

1. Where do you shop? And can I come with you?

Abby Young Styling is based in the heart of Silicon Valley in Los Altos Hills, California. We serve clients throughout California, and across the U.S. in Washington, Arizona, New York, and Florida, as well as internationally.

4. Where are you based?

Depending on your wardrobe needs, we'll recommend one of two personal shopping services. The New Client Collection is made for someone in the process of transformation (such as career changes, post-maternity, relocation, maturing tastes, and body changes), and needs a complete wardrobe overhaul to address their fundamental basics, lifestyle, work attire, and any special event styling. The New Client Collection is all-encompassing, and provides you with any clothing, shoes, accessories, and jewelry needs.

Alternatively, a Shopping Touch-Up is made for someone who doesn't need a complete wardrobe overhaul, but would like to fill in missing gaps in their closet. Similar to the New Client Collection, we may shop for clothing, shoes, accessories, and jewelry as needed.

No matter what your style preferences are, whether it be towards a capsule wardrobe or a closet full of statement pieces, both services will provide you with everything you need. 

Both services are provided over the course of three to four weeks, from your initial Style Consultation + Closet Edit appointment to your final clothes fitting.

5. What's the difference between New Client Collection and a Shopping Touch Up? 

learn more about our new client collection

learn more about our shopping touch-up

We want to give you the best of the best; we ask that you give us at least a week and a half's notice to have your Shoppable Lookbook ready and delivered to you via email.

7. How far in advance should I submit a Shoppable Lookbook request?

Our clientele spans a variety of demographics, age ranges, physical and lifestyle needs. We work with entrepreneurs, C-Suite executives, celebrities, and clothing and lifestyle-driven brands. They range anywhere between 30 to 65 years old, but we've found that the desire to transform and elevate your image has no set age. 

8. What type of clients do you typically work with?

Abby Young leads a team of Color Analysis experts, and is certified by the Fashion Stylist Institute and Condé Nast College. We perform our Color Analysis using Italian color drapes to test all four seasons, and armocromia color frames to determine your undertones, contrast, and intensity. Color Analysis is a 30 minute process, with your digital Color Profile (consisting of your best colors and colors to avoid) sent to you within a week and a half after your appointment. 

Contrary to traditional Color Analysis ,which limits you to one season, we understand that undertones are not mutually exclusive, and that with age, loss of pigmentation can occur, which means that your best colors are subject to change over time. While your results may reflect a more prominent season, we provide you with all of your best colors across all four seasons.


9. How do you perform Color Analysis?

We offer Color Analysis in multiple formats:

1. Style Consultation + Personalized Style Profile Package: 
  • 1 hour appointment
  • Offered on an ongoing basis
  • Includes Full Color & Silhouette Analysis and Style Profile
  • Includes two Styling Touchpoints to use at any point for questions, while shopping or self-styling
  • $575.00 per person

2. Select Color Analysis:
  • 30 minutes each for two or more people
  • Offered on an ongoing basis
  • Includes a personalized Color Profile
  • $290.00 per person

3. Quarterly Color Analysis Events:
  • 30 minutes each for clothing color, makeup color, and/or hair color testing
  • Offered on a quarterly basis
  • Includes a personalized Color Profile
  • $290.00 per test or $450.00 for 3-Part Color Analysis

4. Group/Corporate/Private Event Color Analysis:
  • Offered on an ongoing basis
  • Please email us at admin@abbyyoungstyling.com to inquire.


10. What are your Color Analysis options?

6. How long do your services typically take?

Check out our breakdown of the tasks and time we take for the New Client Collection and Shopping Touch Up services below!

11. What's the difference between the Mini, Partial, and Select Color Analysis Sessions?

Learn the difference between our Color Analysis Sessions with the following:

12. Why do people hire wardrobe stylists, anyways?

Find out why with our video here!